Terms &Conditions
These terms and conditions form the basis on which you can order any of our products. Please read them carefully as they contain important information.
About – Snappy Pet (Pty) Ltd
This website is owned and operated by Snappy Pet (Pty) Ltd. Snappy Pet (Pty) Ltd is an online Pet Supplies Company that sells and delivers various Pet Supplies.
If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website:
You can contact us at support@snappypet.co.za.
Return & Refund Policy
The provision of goods and services by Snappy Pet (Pty) Ltd is subject to availability. In cases of unavailability, Snappy Pet (Pty) Ltd will refund the client in full within 30 working days. Cancellation of orders by the client will attract a 0% administration fee.
Requirements for Placing an Order
By placing an order, you hereby agree that:
- You are at least 18 years old and permitted to enter into a legally binding contract.
- You have a properly functioning email account and valid email address.
- You fully agree to the terms contained in this document and in our privacy policy.
Payment Options
Payment may be made via Visa, MasterCard, Diners, American Express Cards or Zapper.
Card acquiring and security
Card transactions will be acquired for Snappy Pet (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Snappy Pet (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more details on DPO PayGate refer to www.paygate.co.za
Merchant Outlet Country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR)
Responsibility
Snappy Pet (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Snappy Pet (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Snappy Pet (Pty) Ltd may, in its sole discretion, change this agreement or any part therof at any time without notice.
Company Information
This website is run by Snappy Pet (Pty) Ltd based in South Africa trading as Snappy Pet and with registration number 2020/164044/07 and Directors.
Company Contact Details
Physical Address: 1 Quarry Road, Hilton, 3201
Email address: info@snappypet.co.za
Telephone 087 503 9800
Cellphone 082 398 4139